Terms & Conditions

Effective Date: 13 August 2026
Website: https://blissybites.in/

Welcome to Blissy Bites. These Terms & Conditions govern your use of the Blissy Bites website and your purchase of products through our online store.

By accessing, browsing, or purchasing from blissybites.in, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About Blissy Bites

Blissy Bites operates an online store through which customers can browse and purchase food products, health mixes, powders, snacks, and other products displayed on our website.

Website: https://blissybites.in/
Business Name: Blissy Bites
Email: hello@blissybites.in
Phone: +91 9659 444 834
Business Address: Coimbatore - 641041

2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide to us is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not misuse or interfere with the operation or security of the website.

If you are placing an order on behalf of another person or organization, you confirm that you have the necessary authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, prices, weights, and other information displayed on the website are accurate.

However:

  • Product colours may appear slightly different depending on your device or screen.
  • Packaging may change from time to time.
  • Product images may be for representation purposes.
  • Product availability may change without prior notice.
  • Minor differences between displayed images and delivered packaging may occur.

We reserve the right to correct errors, inaccuracies, or omissions in product information at any time.

4. Food Product Information

Blissy Bites products are intended to be consumed according to the instructions and information provided on the applicable product packaging.

Customers should carefully review:

  • Ingredients
  • Allergen information
  • Nutritional information
  • Storage instructions
  • Preparation instructions
  • Best-before or expiry information

If you have a food allergy, intolerance, dietary restriction, or other concern regarding an ingredient, please review the product information carefully and contact us before placing an order.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated and legally permitted.

5. Pricing

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice.

Where applicable, taxes, shipping charges, discounts, promotional offers, or other charges will be displayed during the ordering or checkout process.

We reserve the right to correct pricing errors. If an incorrect price has been displayed due to an obvious technical or human error, we may contact you before processing the order.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation to the email address or mobile number provided by you.

An order may be cancelled or declined where:

  • The product is unavailable.
  • There is a pricing or listing error.
  • Payment cannot be verified.
  • The shipping address cannot be serviced.
  • We reasonably suspect fraudulent or unauthorized activity.
  • Circumstances beyond our reasonable control prevent fulfilment.

If we cancel an order after receiving payment, the applicable amount will be refunded through the appropriate payment method, subject to the applicable refund process.

7. Payment

Payments may be processed through third-party payment gateways or other payment service providers available on our website.

You agree to provide accurate payment and billing information.

We do not guarantee uninterrupted availability of any particular payment method.

A payment may be declined or reversed by the payment provider due to reasons outside our control.

8. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver your order within the estimated delivery timeframe displayed during checkout or communicated to you.

Delivery times may vary depending on:

  • Delivery location
  • Product availability
  • Courier operations
  • Weather conditions
  • Public holidays
  • Natural events
  • Transportation delays
  • Other circumstances beyond our reasonable control

Once an order has been handed over to the delivery partner, delivery may also be subject to the courier's operating conditions.

Please ensure that your delivery address, phone number, and other delivery information are accurate.

Additional information is available in our Shipping & Delivery Policy.

9. Returns, Refunds and Cancellations

Returns, replacements, cancellations, and refunds are subject to our Returns & Refunds Policy.

Because Blissy Bites sells food products, certain products may not be eligible for return or exchange due to hygiene, food-safety, or applicable legal requirements.

Where a product is damaged, incorrect, defective, or otherwise eligible for a refund or replacement, customers should contact us within the timeframe specified in our Returns & Refunds Policy.

We may request photographs, videos, order information, packaging details, or other information necessary to investigate a complaint.

10. Order Cancellation

Customers may request cancellation of an order before it has been dispatched, subject to our cancellation policy.

Once an order has been dispatched or handed over to the delivery partner, cancellation may no longer be possible.

Any eligible refund will be processed according to our applicable refund procedure.

11. Promotional Offers and Discounts

From time to time, we may offer promotional discounts, coupon codes, bundles, free-shipping offers, or other promotions.

Promotional offers may have additional conditions, including:

  • Validity periods
  • Minimum order values
  • Product restrictions
  • Customer eligibility
  • Usage limits

Unless expressly stated otherwise, promotions cannot be combined with other offers.

We reserve the right to modify, suspend, or withdraw a promotion where reasonably necessary.

12. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.

You should notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate an account where necessary to protect the website, customers, or our business.

13. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Introduce malware, viruses, or harmful code.
  • Interfere with website functionality.
  • Copy or reproduce website content without authorization.
  • Use automated systems to scrape or collect website information without permission.
  • Submit false, fraudulent, or misleading information.
  • Abuse promotional offers or discounts.

14. Intellectual Property

Unless otherwise stated, the content available on this website, including:

  • Brand names
  • Logos
  • Product images
  • Graphics
  • Photographs
  • Text
  • Designs
  • Website layout
  • Videos
  • Illustrations

is owned by or licensed to Blissy Bites and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

15. User Reviews and Content

If you submit reviews, photographs, comments, testimonials, or other content to us, you confirm that:

  • The content is truthful to the best of your knowledge.
  • You have the right to submit the content.
  • The content does not infringe another person's rights.
  • The content does not contain unlawful, abusive, defamatory, or misleading material.

By submitting content, you grant Blissy Bites permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms & Conditions or applicable law.

16. Third-Party Services

Our website may use third-party services, including:

  • Shopify
  • Payment gateways
  • Courier and logistics providers
  • Analytics services
  • Marketing platforms
  • Customer-support tools
  • Social media services

Third-party services may have their own terms and privacy policies.

Our online store is powered by Shopify, whose applicable legal terms and policies govern Shopify's provision of its platform services.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

18. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption
  • Free from errors
  • Free from technical problems
  • Completely secure
  • Compatible with every device or browser

We may temporarily suspend or restrict access for maintenance, updates, security reasons, or other operational requirements.

19. Limitation of Liability

To the extent permitted by applicable law, Blissy Bites will not be responsible for losses resulting from circumstances beyond our reasonable control, including:

  • Courier delays
  • Natural disasters
  • Internet or telecommunications failures
  • Payment gateway failures
  • Government restrictions
  • Technical failures
  • Events of force majeure

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer right or legal protection that cannot lawfully be excluded or restricted.

20. Force Majeure

We will not be liable for delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fires, pandemics, strikes, transportation disruptions, government actions, war, civil disturbances, technical failures, or other similar events.

21. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in:

  • Our products or services
  • Website functionality
  • Business practices
  • Applicable laws
  • Payment or delivery processes

The updated version will be posted on this page with a revised effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by law.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Nothing in these Terms & Conditions limits any mandatory consumer rights available to customers under applicable Indian law.

The Consumer Protection (E-Commerce) Rules, 2020 apply to goods and services bought or sold through digital or electronic networks and address obligations of e-commerce entities.

23. Consumer Complaints and Grievances

If you have a complaint regarding an order, product, payment, delivery, return, refund, or any other matter, please contact us first so that we can attempt to resolve the issue.

Grievance / Customer Support Contact

Blissy Bites
Email: hello@blissybites.in
Phone: +91 9659 444 834
Address: Coimbatore - 641041

Website: https://blissybites.in/
Business Name: Blissy Bites
Email: hello@blissybites.in
Phone: +91 9659 444 834
Business Address: Coimbatore - 641041

We will handle complaints and grievances in accordance with applicable laws and our internal procedures.

24. Contact Us

For questions regarding these Terms & Conditions, please contact:

Blissy Bites
Website: https://blissybites.in/
Email: hello@blissybites.in
Phone:+91 9659 444 834
Business Address: Coimbatore - 641041